index
Welcome to Our Store
Check Our New Arrivals
View our New Collections

Privacy Policy

Welcome to Modak Creations. We value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information privacy.

This Privacy Policy describes how Modak Creations (accessible via modakcreations.com and its subdomains) collects, uses, shares, and protects your personal information. By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect two types of information from our visitors:

A. Personal Information (Provided by You) We collect information that allows us to identify and contact you. This includes:

  • Identity Data: First name, last name.

  • Contact Data: Email address, telephone number, shipping address, and billing address.

  • Profile Data: Username, password, purchases or orders made by you, feedback, and survey responses.

  • Transaction Data: We do not store credit card/debit card details on our servers. Payment data is processed securely by our third-party payment gateways.

B. Automated Information (Collected Automatically) When you interact with our website, we automatically collect technical data, including:

  • Internet Protocol (IP) address.

  • Browser type and version, time zone setting, and operating system.

  • Referring URLs and browsing actions (pages viewed, time spent on the site).

2. How We Use Your Data

We use your personal data only when the law allows us to. Most commonly, we use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders and manage payments.

  • Customer Support: To respond to your requests, comments, and inquiries.

  • Improvement: To analyze website usage and improve our products, services, and user experience.

  • Marketing: To send you promotional emails, newsletters, and offers regarding our products (only if you have opted in). You may unsubscribe from these communications at any time.

  • Security: To detect fraud and protect the security of our website.

3. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your experience. A cookie is a small text file placed on your device to help us recognize you.

  • Essential Cookies: Required for the website to function (e.g., keeping items in your cart).

  • Analytics Cookies: Used by tools like Google Analytics to track visitor behavior and website performance.

  • Advertising Cookies: Used to deliver relevant advertisements to you on third-party websites.

Your Choice: You can choose to accept or decline cookies through your browser settings. However, disabling cookies may prevent you from taking full advantage of the website's features.

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Third parties who perform services on our behalf, such as courier companies (for delivery), payment processors, and email marketing services.

  • Legal Obligations: If required by law, court order, or government regulation (e.g., complying with the IT Act, 2000).

5. Data Security

We utilize appropriate technical and organizational measures to safeguard your data. This includes secure servers and encryption protocols to prevent unauthorized access, loss, or misuse of your data. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correction: Request correction of inaccurate or incomplete data.

  • Right to Deletion: Request the deletion of your personal data (subject to legal retention requirements).

  • Right to Restrict Processing: Ask us to suspend the processing of your personal data.

  • Right to Object: Object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at the email provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of every website you visit.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: goyalenterprisesfzd@gmail.com

  • Phone: +91 9412266812

  • Entity Name: Modak Creations / Goyal Enterprises